Terms of service

Welcome to ARAASTA (https://araasta.com), your trusted fragrance destination based in Karachi, Pakistan. By accessing or using our website, you agree to comply with the following Terms of Service. Please review them carefully before placing an order.

1. About ARAASTA

ARAASTA is an online perfume store serving customers across Pakistan. We offer premium impressions of iconic fragrances at affordable prices, delivered straight to your doorstep.

2. Pricing and Currency

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes. Prices are subject to change without prior notice.

3. Payment Options

We currently offer:

  • Cash on Delivery (COD): Pay upon delivery. Please have the exact amount ready to avoid delays.

4. Placing Orders

  • How to Order: Simply browse products, add your selection to the cart, and proceed to checkout.

  • Information Required: Name, address, email, and phone number.

  • Order Confirmation: You’ll receive a confirmation email or SMS with your order details.

  • Cancellations: Orders can be canceled before dispatch. Contact us immediately at araastaofficial@gmail.com or call 0339-6404845.

5. Shipping & Delivery

  • Coverage: We ship to all cities across Pakistan.

  • Processing Time: Orders are processed within 1.5 business days.

  • Delivery Time: Estimated delivery is 3–5 business days.

  • Shipping Fee: Flat rate of PKR 200, free shipping on orders over PKR 5000.

6. Returns, Refunds & Exchanges

  • Eligible Cases: Damaged, incorrect, or missing items.

  • Conditions: Item must be unused, in original packaging, and reported within 6 hours of delivery with proof (e.g., video).

  • Refund Timeframe: Processed within 5–7 business days.

  • Refund Methods: Bank Transfer, Easypaisa, JazzCash, or NayaPay.

  • Non-Returnable: Perfume testers and used products.

  • Exchanges: Available only for incorrect or damaged items.

7. User Responsibilities

By using araasta.com, you agree to:

  • Provide accurate personal information.

  • Avoid any misuse of the website.

  • Respect intellectual property rights of ARAASTA and others.

8. Intellectual Property

All content, including product descriptions, images, logos, and design elements, is the property of ARAASTA and may not be copied or reused without written consent.

9. Limitation of Liability

ARAASTA is not liable for any indirect or consequential damages. Our maximum liability is limited to the amount paid for the product.

10. Updates to Terms

We may revise these Terms of Service at any time. Updates will be posted here with a revised effective date. Continued use of the website indicates your agreement with the updated terms.

11. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Karachi, Pakistan.

12. Contact Us

If you have any questions, please reach out: