Shipping policy

At ARAASTA, we strive to deliver your favorite fragrances promptly and reliably. Please review our shipping policy for detailed information on how we handle the shipping of your orders within Pakistan.

1. Shipping Locations

  • ARAASTA currently ships products only within Pakistan. We do not offer international shipping at this time.

2. Shipping Methods

  • Standard Shipping: We provide standard shipping for all orders, which is as fast as express shipping. We aim to deliver your products within 3 days, with a maximum of 5 days in case of any delays.

3. Shipping Costs

  • Flat Rate: Shipping is charged at a flat rate of 180 PKR per order.
  • Free Shipping: We offer free delivery on orders above 5000 PKR.

4. Delivery Time

  • Estimated Delivery Time: We strive to deliver your order within 3 days. However, the delivery may take up to 5 days in case of any unforeseen delays.
  • Order Processing Time: It takes approximately 1.5 days to process an order before it is shipped.

5. Shipping Confirmation

  • Notification: Once your order has been shipped, we will notify you via email or phone, providing you with the relevant details.

6. Handling Delays

  • Communication: If there are any delays in shipping, we will inform you promptly and work to ensure that your product is delivered as soon as possible.

7. Shipping Restrictions

  • Rural Areas: While we aim to ship across Pakistan, we may avoid shipping to certain rural areas to ensure timely and secure delivery. However, we make every effort to reach all customers.

8. Lost or Damaged Packages

  • Refund Policy: If your package is lost or damaged during transit, we will offer a full refund. Please contact our customer service for assistance.

9. Special Shipping Conditions

  • Same-Day Delivery in Karachi: For customers in Karachi, we offer a special same-day delivery service for urgent orders. To avail this service, please contact us directly at 0339640484. The cost for same-day delivery is 300 PKR.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at:

  • Phone: 0339-6404845
  • Email: customersupport@araasta.com
  • Address: Gulshan-e-Iqbal 75300 ,Karachi, Pakistan.