Shipping policy
At ARAASTA, we are committed to delivering your favorite fragrances quickly and reliably throughout Pakistan. Below is our detailed shipping policy to help you understand how we handle and process your orders.
1. Shipping Coverage
We currently ship products only within Pakistan. International shipping is not available at this time.
2. Shipping Methods
We provide standard shipping for all orders.
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Standard Delivery Time: Within 3 business days
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Maximum Delivery Time: Up to 5 business days in case of unexpected delays
💡 Good to know: Delivery in Karachi is often faster due to our location and courier efficiency.
3. Shipping Charges
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Flat Rate: PKR 200 per order
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Free Shipping: Available on orders over PKR 5,000
4. Order Processing Time
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Orders are processed within 1.5 business days
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Once shipped, you’ll receive a notification via email or phone with order details
5. Handling Delivery Delays
If there are any delays caused by courier services, weather, or other factors:
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We’ll promptly inform you
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We’ll work to deliver your order as quickly as possible
6. Rural Area Coverage
We aim to deliver across all of Pakistan. However, some remote or rural locations may experience slightly longer delivery times or limited service.
7. Lost or Damaged Packages
If your parcel is lost or arrives damaged, we offer:
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Full refund or replacement
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Please contact us within 3 days of receiving the package
8. Contact Us
If you have questions or concerns regarding your shipment, feel free to contact us:
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Phone: 0339-6404845
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Email: customersupport@araasta.com
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Address: Gulshan-e-Iqbal, Karachi 75300, Pakistan